Overall Experience
Quality
Price
Convenience
Tony was extremely knowledgeable and expedient! Thank you Tony!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Routine A/C check-up, quick and courteous and thorough
Overall Experience
Quality
Price
Convenience
Serviceman was quite polite and efficient. Advised of equipment conditions.
Overall Experience
Quality
Price
Convenience
WE HAVE BEEN CUSTOMERS FOR A VERY LONG TIMES AND ARE ALWAYS MORE THAN SATISFIED WITH THE SERVICE AND YOUR EMPLOYEES.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
the serviceman was very "on the ball" he knew what he was doing
Overall Experience
Quality
Price
Convenience
Jacob the service tech very polite& professional! New what he was doing!
Overall Experience
Quality
Price
Convenience
mike was at my home wednesday april 28 2021 for annual service on my ac unit. mike does excellent service . He is on time, a great worker, knows what he is doing, and asset to your company. He is caring, reliable person who is very responsive to any concerns or questions. He is quite honest and seems to be a very forthright individual, also smart and motivated who will probably do well at whatever he does. Thank you for a job well done.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I arrived to perform a diagnostic on an air conditioner. Upon my arrival, customer informed me that the unit was not cooling. I inspected the filter and found it to be very dirty, as well as there was water on top of the unit. Upon a further look, I found the coil was frozen. Informed customer to leave AC off and fan on to let the coil thaw out, will have to return to do work on it.
I arrived to perform a diagnostic on an air conditioner. Upon arrival, customer stated that the t-stat was blank, and system was not turning on. I replaced the batteries in the t-stat and both the system and the t-stat came on. No other issues found at this time. No photos of t-stat to provide.
I returned to a home to finish a job. Removed the blower motor and wheel to clean: Blower wheel. Squirrel cage. Secondary heat exchanger. Blower motor. Pulled evaporator coil and cleaned and resealed. Removed all panels from heat pump and cleaned coil with cleaner and water. Everything was operational and clean when leaving.
I completed diagnostic on Comfortmaker Air Conditioner. I found that capacitor had failed. I replaced Compressor-Motor Surge Capacitor with customers approval. I cycled and monitored system. Operating as intended at time of my departure.
I performed diagnostic service call on Bryant Air Conditioning Unit. I determined that system running pressures were 130/305. However subcool at 32 and superheat at 20. The TXV isn’t metering properly as well having a 17 in wide coil on a 14 in wide furnace which is losing airflow. Customer is replacing Unit.
I performed scheduled maintenance tune-up & safety Check on Carrier "Infinity Series" 19 SEER Variable-Speed 3 Ton Air Conditioner. I completed tune-up checklist. I found reading to be higher than they should be. I verified with supervisor. Customer is scheduled for diagnostic tomorrow to find cause of readings. Unit operating out of spec upon departure.
I performed diagnostic service on Lennox Air Conditioning Unit. I determined that System was very low on charge. I gave customer repair and replacement options. Customer will get back to us once they have decided which way they want to procced.
I performed scheduled maintenance tune-up & safety check on Carrier "Infinity Series" 19 SEER Variable-Speed 3 Ton Air Conditioning Unit. I completed checklist for tune-up. Pressure readings are higher than should be so I verified with my supervisor & scheduled customer for diagnostic service call for tomorrow. Unit is running out of spec at time of my departure.
I completed a diagnostic on a Goodman AC unit. I found the clogged drain line at the elbow. I cut the elbow out and replaced it with a new one. I made sure line was clear and the system is operational at this time of departure.
